Privacy Policy

Hola AI turns missed calls into conversations. We record, transcribe, and summarize calls so you never miss what matters.

We collect only the data necessary to deliver and improve the Service.

• Provide and maintain Hola AI's call-handling, transcription, and summary features.
• Send call summaries, alerts, and updates by email or SMS.
• Detect spam and improve AI accuracy.
• Support billing, troubleshooting, and customer service.
• Comply with legal obligations and ensure security.

We use messaging providers to deliver summaries and alerts. We share only the data required for delivery. No mobile information is shared with third parties for marketing purposes. Text-messaging opt-in data and consent are never shared.

Hola AI uses trusted AI and cloud providers to process data securely, including but not limited to:

• OpenAI— natural-language processing
• ElevenLabs— speech synthesis and transcription
• AWS (US)— encrypted hosting and storage

Hola AI records forwarded calls to generate transcripts and summaries. Call-recording laws differ by jurisdiction. You are responsible for ensuring required consent from callers. Hola AI provides tools such as optional pre-call disclosure greetings to help you comply.

• Stored on AWS servers in the United States.
• Encrypted in transit and at rest (TLS + AES-256).
• Access restricted to authorized personnel.

If a data incident occurs, we will notify affected users and regulators in accordance with law.

Data may be processed in the United States and India. Where required, we apply Standard Contractual Clauses (SCCs) and other adequate safeguards to protect your information.

You may:

• Access, rectify, or delete your data.
• Export your data in a portable format.
• Withdraw consent for processing.
• Lodge a complaint with your data-protection authority.