Back Home

Delete My Data

Your right to be forgotten is our priority.

Important Notice

Deleting your account is permanent. Once your data is purged, we cannot recover your recordings, transcripts, or call history.

1Via the Hola AI App

The fastest way to delete your data is directly within the app:

  1. Open the Hola AI app on your mobile device.
  2. Navigate to the Settings or Profile tab.
  3. Tap on Account Security.
  4. Select Delete Account.
  5. Confirm your choice. Your data will be scheduled for immediate deletion.

2Manual Request (Email)

If you no longer have access to the app, you can request data deletion via email:

hello@holavoicemail.com

Subject: Data Deletion Request - [Your Registered Phone Number]

Please include your registered phone number so we can verify your identity. Our team will process your request within 7 business days.

3What Data is Deleted?

Purged Data

  • Audio Recordings
  • Call Transcripts
  • AI Summaries
  • Contact Information
  • Call Logs

Retained Data

  • Anonymized Billing Records (as required by law)
  • Subscription Transaction IDs
  • Encrypted support tickets (for legal defense)

Need help with something else?